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Are you a strong people leader with a passion for process improvement and team engagement? We’re hiring a Manager, Insolvency Services to lead a high-performing team in a well-established organization committed to helping clients on their financial journey.
This is a 14 month contract, in the downtown Calgary office, offering a unique opportunity to step into a leadership role with a team that plays a critical role in supporting clients and managing complex financial service operations.
What You’ll Do:
- Lead a team of 25 staff supporting insolvency proposal services, including client engagement, claims processing and creditor communications.
- Provide coaching, guidance, and structure to support team performance and engagement.
- Act as a visible, approachable leader—present on the floor and actively engaged with the team.
- Monitor workflows, identify bottlenecks, and implement process improvements.
- Ensure consistency in service delivery and compliance with relevant policies and regulations.
- Collaborate closely with senior leadership on strategic initiatives and special projects.
- Lead or support the development of technical documentation, process maps, and internal discussion papers.
- Champion a client-first mindset by reinforcing the importance of empathy, clarity, and accountability in client interactions.
- Promote a strong team culture built on trust, open communication, and shared goals.
- Partner with Team Leads to support training, onboarding, and performance development.
About You:
- You bring 5+ years of people leadership experience in a fast-paced, process-heavy environment.
- Experience in insolvency is required.
- You’re confident, collaborative, and comfortable “rolling up your sleeves” to understand day-to-day operations.
- You’re motivated by helping teams thrive and individuals grow.
- You can balance a big-picture perspective with the ability to jump into the details when needed.
David Aplin & Associates Inc., operating as Aplin, and its associated brands, CompuStaff and Impact Recruitment, is an award-winning employment agency connecting diverse, top-tier talent with exceptional organizations across North America. We welcome applicants from all backgrounds and charge no fees to apply or engage with our recruiters. Our clients partner with us to help expand and diversify their teams. Please note that all applicants must be legally entitled to work in Canada, including holding any necessary work permits.